Terms of use

Last Updated: February, 15, 2025

1. Introduction

Welcome to Techwebbie. By accessing or using our software, support, and ticketing system, you agree to abide by these Terms of Service. If you do not agree with any part of these Terms, please discontinue using our services.

2. Definitions

• Software: The web or software solutions built using Techwebbie.
• User: Any individual or organization using Techwebbie’s software or support services.
• Support System: The platform where users can raise tickets for assistance.
• Ticket: A request submitted for issue resolution or technical support.

3. Account and Access

Users may need to create an account to access certain features. It is your responsibility to keep your credentials secure. Any unauthorized access should be reported immediately.

4. Software Usage

You agree to use the software lawfully and in accordance with these Terms. Any misuse, including hacking, illegal data access, or disruption, will result in account suspension or legal action.

5. Support and Ticketing System

• Tickets must be submitted with accurate details for faster resolution.
• Support is provided on a priority basis.
• We do not guarantee immediate responses but strive to resolve issues promptly.
• Abusive or spam tickets will be rejected without notice.

6. Service Availability

While we aim to ensure uptime, there may be occasional downtimes due to maintenance or unforeseen circumstances. We are not responsible for any resulting losses.

7. Intellectual Property

All software, code, and services provided by Techwebbie remain our intellectual property unless explicitly stated otherwise.

8. Limitation of Liability

We shall not be liable for any direct, indirect, or consequential damages arising from the use of our software or services.

9. Modifications to Terms

Techwebbie reserves the right to update these Terms at any time. Continued use of our services implies acceptance of the revised Terms.

10. Termination

We may terminate or suspend your access if you violate these Terms. Upon termination, you must discontinue using our services immediately.

11. Contact Us

For any inquiries or support requests, contact us at [email protected].